the ipad could not be synced because the sync session failed to start ios5

Hi Guys,

Would love to share this with you.

I got this error several times and looks like iTunes software stuff things up.

To get around this error do the following

  1. Shut down and unplug your iPhone or iPad or iPod.
  2. Quit iTunes Software.
  3. Plug in your iPhone iPad or iPod.
  4. Open iTunes if it does not automatically open.
  5. It should start to sync now If not then.
  6. Shutdown your iTunes software and Open it again without unplugging your iOS device.

The above steps worked for me and I am sure they will work for you too.

Another thing that you can try if the above fails is to take a snapshot of your Backups and then delete them all. Your backups are generally located here

C:\Users\YOUR_NAME\AppData\Roaming\Apple Computer\MobileSync\Backup

After deleting the Backups try your sync again. BUT please take a backup of your Backups before deleting them


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the ipad could not be synced because the sync session failed to start ios5, 5.0 out of 5 based on 7 ratings


  1. An additional action I needed to do was to power down my device (i.e. iPhone/iPad/iPod Touch). This is in addition to the other advice deleting the backup, restarting iTunes, rebooting, disconnecting and reconnecting the device, etc. Powering down your device is, for practical purposes, rebooting/restarting it.

    To power down your device, press down *and hold down* the power button on your device, until a “swipe to power down” message appears on the screen. Then do as it says: swipe to power down. Re-pressing the power button will show the Apple logo as the device restarts. Note: the power button is not the large, round Home Screen button on the front bottom. It is the small, rectangular button on the top side of the device (the button that turns the screen off when it is on)–press and hold that down to start the power down process.

    Hope this helps.

  2. Worked great with iOS 6.1.3


  3. woww…great solution…
    before i found this, i’d tried restoring old backup for around 30 minutes but still failed
    thankssss alot!!

  4. Thank you! It worked perfectly for me – I closed down iTunes, unplugged my iPad, started up iTunes again and THEN plugged in the iPad. Hey presto.

  5. Thank you! That worked. Saved Christmas!!!

  6. Worked perfectly. Thanks heaps.

  7. Thanks very much! This seemed to have worked very well!
    It’s synching!!

  8. Thank you so much. Worked here too…

  9. Yep, worked here too! How can all these comments above be BS?

  10. Worked great, thanks!

  11. It worked thanks

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